EP-BB enabling Smart Remote Services

Save time with Smart Remote Services on your office printers and production presses. Smart predictive features take care of FUJIFILM Business Innovation device maintenance and performance, including consumable stock management, automatic health checks, fault alerts and provide smart analytical reports. Never worry about replenishing a toner cartridge order again, by enabling Remote Services, toner will be sent to you without a phone call, email or worry.

In both hardware and service solutions we have a reputation as a leader; we deliver optimal efficiency and peace of mind. Remote Services is a smart way to make your business more productive.

increased productivity

Increased productivity Smart and proactive fault alerts mean less administrative time wasted on manual checking and consumable stock management.
maximise performancee

Maximum performance Automatic health checks ensure your FUJIFILM Business Innovation device performs at its optimum functionality at all times.
Predictive Service

Predictive service Fault alerts and diagnostic data are automatically sent to Customer Support specialists, who will promptly call to provide solutions. 
maximised uptime

Maximised uptime Accelerated resolution response and timely consumable replenishment to ensure smooth business operations.
smart report

Smart reports Green Reports or Comprehensive Monthly Reports*, for detailed device usage statistics and environmental impact.

 

How does it work?

EP-BB enabling Smart Remote Services ensures your FUJIFILM Business Innovation device functions at optimum performance levels, maintaining device health while keeping your business running. The service proactively fault alerts FUJIFILM Business Innovation to predicted performance issues, toner levels and important machine running data. By taking take care and automating your device maintenance and performance, we hope to empower you to focus on your business and save you precious time.

Built on the FUJIFILM Business Innovation reputation for quality products, we built-in security features at every point, to protect your business information and keep processes running safely and smoothly. Once an internet connection is established, a software module embedded within the product automatically captures device data to support Automated Meter Reads and Automated Supplies Replenishment. This data is then transmitted to the FUJIFILM Business Innovation Customer Support personnel, who are ready to help keep your devices running smoothly.

Unique to production machine customers, we'll establish your regular usage patterns, live data and what amount you would like as in-house stock. When a toner bottle is getting low, we'll send out another for your in-house inventory so you'll always have more than you need on-hand.

When it comes to toner, drums and waste bottles, Remote Services can automatically 'talk' to our ordering systems. With this service enabled, you no longer need to monitor your device supplies and order them, we do it for you at no extra cost.

 

EPBB Chart

Remote Services Registration

Fujifilm Business Innovation

FAQs

Tailored requirements are available to enable on-site stock for Production devices only. Meaning each qualified new Production devices will receive additional CMYK toners plus waste toners and drums, to have as an on-site inventory.  Please see the eligible models table and FAQ document for more detailed information for each product.

Simply provide the following information in the registration form found here.

Contact the FUJIFILM Business Innovation CSC team to discuss and request additional toners via phone 1800 028 962 or speak with one of our customer service specialists now via Live Chat

FUJIFILM EP-BB Lite devices when enabled are capable of reporting Billing Meters, Supply Near Empty reporting and Supplies exchange request. Fault Alerts and Usage Counters are not supported.

Fuji Xerox EP-BB Lite devices will only report Billing Meters.

The ‘Order Now’ and ‘Replace Soon’ message will no longer display on the UI. The ‘Replace Now’ message will display when the consumable is required. Print drivers and RIPs may still notify of low toner, but rest assure the new order has been placed.

The delivery time frame is up to four days from when the order is generated. The Consumable contact will receive an email confirming the order has been placed.

Eligible Models

DocuCentre SC2022

DocuColor 1450 GA

DocuColor 1450 GA

DocuPrint 3105

ApeosPort-VI C2271, 3370, 3371, 5571, 6671, 7771
DocuCentre-VI C2271, 3370, 3371, 4471, 5571, 6671, 7771

ApeosPort 3410SD, ApeosPort Print 3410SD

DocuPrint 3205d, 3505d, 4405d

ApeosPrint 3360 S / 3960 S / 4560 S

ApeosPort-VII C7773, 6673, 5573, 4473, 3373, 3372, 2273,
DocuCentre-VII C7773, 6673, 5573, 4473, 3373, 3372, 2273,

ApeosPort C7070, C6570, C5570, C4570, C3570, C3070, C2570

Apeos C2450 S

Versant 3100i Press

Revoria Press EC 1100

Docu Print 2555d, C3555d

DocuPrint 5105D

Apeos C325 Z/DW, C328 DF/DW
ApeosPort Print C325 DW, C328 , C328DW

Apeos C5240, ApeosPrint C5240

ApeosPro C650, C750, C810

ApeosPort 4730SD, ApeosPort Print 4730SD

ApeosPort 4570, 5570

ApeosPort-V C3320

DPCM415

DocuCentre-VII C7788, C6688, C5588
ApeosPort-VII C7788, C6688, C5588

Revoria Press SC 180 / SC170

Color C70 Printer

Color C60 Printer

DocuPrint C5005 d

Revoria Press PC1120

ApeosPrint C5570

DocuPrint CP475
ApeosPort-VII C4421, C3321

Apeos C3530, C4030,
Apeos Print C4030

D95, D110, D125 & D136 Copier, Printer

D95, D110, D125 & D136 Copier, Printer

D95, D110, D125 & D136 Copier, Printer

ApeosPort C2060, C2560, C3060

Apeos C2060, C2560, C3060

Matt80, Versant 80 Press, Versant 180 Press

ApeosPort–V, DocuCentre–V 3060, 2060

ApeosPort–V, DocuCentre–V 3065

ApeosPort 2560, 3060, 3560

Apeos 2560, 3060, 3560

DocuPrint P475
ApeosPort-VII 5021, 4021

Apeos 4830, 5330
Apeos Print 5330

ApeosPort Print C5570

Revoria Press E1136 / E1125 / E1110 / E1100

Versant 170i Press, Versant 180i Press

Color J75 Press

Versant 2100 Press, Versant 3100 Press

Apeos 6580 / 7580

Color C75 Press

Color C75 Press

DocuPrint P385 DW, P388 DW, M385 Z

Apeos C6580, C7580, C8180

ApeosPort-IV , DocuCentre-IV 2060, 3060

ApeosPort-IV , DocuCentre-IV 3065

DW 3037, 6057

ApeosWide 6050/3030

ApeosPort-V , DocuCentre-V C7775, C6675, C5575

ApeosPort-V , DocuCentre-V C2275

ApeosPort-V , DocuCentre-V C4475, C3375

ApeosPort-V , DocuCentre-V C2276

ApeosPort-V , DocuCentre-V 3374, 3376, 4476

ApeosPort-V , DocuCentre-V 5576, 6676, 7776

ApeosPort-V C5576R, C3376R
DocuCentre-V C5576R, C3376R

ApeosPort-V , DocuCentre-V C7775 T2, C6675 T2, C5575 T2

ApeosPort-V , DocuCentre-V C4475 T2, C3375 T2, C3373 T2

ApeosPort-V , DocuCentre-V C2275 T2

ApeosPort-V, DocuCentre-V 4070, 5070

ApeosPort-V 4020

DPM465

Apeos C3070, C3570, C4570, C5570, C6570, C7070

Apeos 4570, 5570

B9100CP, B9110CP, B9125CP, B9136CP

Turin 4C, Turin 6C

ApeosPort C2410SD, ApeosPort Print C2410SD

Apeos 6340, ApeosPrint 6340

ApeosPort-III C4400, DocuCentre-III C4400

ApeosPort-III , DocuCentre-III C2201, C2200

ApeosPort-III , DocuCentre-III C3300

PrimeLink C9070, C9065

ApeosPort 4020SD, ApeosPort Print 4020SD

ApeosPort C3320SD, ApeosPort Print C3320SD, ApeosPort C3830SD, ApeosPort Print C3830SD

Apeos C3450 S

Auto Consumables guide button

Download Automatic Monitoring of Consumables Reference Guide

EPBB enabling Smart Remote Services Brochure

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Secured Device Tool Brochure_v2.5_V4

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Smart Remote Services FAQ

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