We’re not like the others. We redefine what IT partner means.
We are so confident in the service we provide, that if you are not entirely satisfied you can leave without penalty
Speak to an ExpertThe only thing keeping you with us is the quality of our service
We don’t lock you in to an extended IT managed services contract. Giving you flexibility keeps us focused on exceeding your expectations. We know that it’s crucial to fix your issues quickly, be responsive, and strategic, because the only thing keeping you with us is the quality of our service.
No lock-in contracts
We deliver exceptional service, but if you’re not 100% satisfied, you can walk away at any time after just 30 days.
First month free
We ease changing IT providers by offering the first month of end user services free.
Adapting to your needs
We tailor services to your specific needs, with as little or as much IT outsourcing as required.
Exceptional service levels
We include extended support hours and a dedicated service delivery manager.
Ongoing strategic advice
We give you ongoing, proactive advice, and develop a strategic annual technology roadmap.
Advanced security included
We include services like AI-driven antivirus and mail filtering, usually an add-on with other providers.
Afraid traditional IT managed service providers aren’t meeting the mark?
You may have already tried to outsource IT and are unhappy with your existing provider. Or it may be your first time looking into outsourcing to reduce your internal IT load or to get expert help with new innovations. Either way, you may be afraid of traditional IT providers for a few reasons:
Reactive, not proactive
When IT providers wait until something breaks before acting, you risk significant downtime, productivity loss, and costly repairs.
Limited innovation
If you feel like other providers are pushing their own proprietary solutions or those of a single partner, you know it limits you.
Expensive, lock-in contracts
Being locked into a contract with an IT provider that no longer meets your needs is extremely frustrating and expensive.
FUJIFILM IT Services is here to change this. We’re here to give you a better choice.
Whether you’re looking to fully outsource, or provide extra support to your own IT teams, our managed IT provides exceptional service and value—without locking you in for an extended period.
Improve IT infrastructure
We help enhance your infrastructure’s performance, data resilience, and scale up and down as needed to reduce operating costs.
Better IT support
Our team of dedicated engineers and technicians are focused on delivering excellent support and exceeding your expectations.
Stronger security
Our proactive security ensures the right policies, procedures, and systems are in place to assist in mitigating breaches, coupled with real-time cyber monitoring.
More transparency
We provide detailed monthly reports and strategic annual technology reviews, so you can have full visibility into your IT.
Proactive optimisation
We take an ongoing consultative approach so that your entire IT estate is optimised before it ever gets put under pressure.
Faster innovation
Our close relationships with multiple technology partners means you’ll always have access to the right technology to keep you innovating.
Want to know if no lock-in* managed IT services are right for you?
Assess your current IT landscape with a benchmarking score
The right choice for our customers
FUJIFILM IT Services took our problem, researched vendors and possible solutions and brought fully-fledged ideas back to us. Unlike some providers, we didn’t have to do all the work ourselves, as their consultation process provided real value.
We are now able to store data faster and easier as the process has been automated and we don’t have to worry about the risk of something going wrong.
Jimmie Martin
Melbourne Football Club
Resources
eBook: How to Choose the Right MSP in 2025
Download our guide to learn what you should expect from your MSP in 2025, and consider if you are really getting the most out of your current provider.
Download the eBook
Blog: Traditional IT Contracts vs No Lock-In Contracts: What You Need to Know
How do these contract models compare? And which one best supports your organisation’s need for agility, innovation, and resilience?
Read the blog
Book an expert
Book a meeting with one of our expert team members to learn about your managed IT services requirements and tailor a no lock-in* package that’s fit for you.
Our experts will discuss your organisation’s objectives and understand your current IT challenges so they can offer advice on the best solution for your organisation.
*30 days’ notice to exit the contract is required.
FAQs
Managed IT services refer to IT tasks that third-party IT entities handle on behalf of your organisation. The managed services model enables organisations to outsource their routine IT tasks to free up internal resources and give their IT teams more time to focus on other important projects or initiatives that are critical to the organisation’s growth.
Managed IT services take care of routine and mundane IT tasks that include monitoring, testing, upgrades, vulnerability detection, and cloud service management.
IT managed services providers (MSPs) provide clients with a host of managed services that may vary depending on the company’s requirements and the customised Service Level Agreement (SLA) between the MSP and the client. These services may include some or all of the following:
— Remote infrastructure and IT systems monitoring, management, and upgrading —
— Cyber security services, such as updates, testing, monitoring and threat hunting —
— Managing and monitoring cloud services —
— IT backup and disaster recovery planning and management —
— Access management and control —
— 24/7 IT support —
Managed IT services basically means that you’re putting your IT support on autopilot. In other words, you allow a third-party organisation to handle your day-to-day IT tasks on behalf of your IT team to free up your internal resources.
IT services, on the other hand, are considered more traditional, where your internal IT teams are fully responsible for upgrades, maintenance, and support.
IT Managed Services have a number of main components, which usually are:
— Managed IT Service Desk —
— Managed software and licensing —
— Managed networking —
— Managed cybersecurity —
— Managed cloud services —
— Managed backup and recovery —
These components require continuous surveillance and management to run at optimal conditions with minimal risk of downtime, cyber-attacks, and data loss.
Outsourcing your IT support frees up your internal IT resources to shift focus to more important business growth strategies and technological innovation.
Instead of setting back your IT team’s potential with day-to-day IT support and maintenance, partnering with a managed service provider can help you grow your business with strategic and innovative initiatives that your IT team will have more time to work on.