By Stuart Hogben Executive - Process Automation
Beyond Automation: The Intelligent Future of Financial Services
Artificial Intelligence (AI) and automation are no longer futuristic concepts but present-day realities reshaping how you work, analyse, and deliver value. It’s the era of hyperautomation.
The hyperautomation movement: it’s about people
Research from leading global consultancies consistently reports a transformative groundswell that’s completely reshaping financial operations - hyperautomation. And it’s not just incremental improvements or piecemeal process changes. It's a fundamental reimagining of how financial processes work and how people work in financial services.
For forward-thinking organisations, hyperautomation represents more than a technological upgrade—it's a critical strategy for competitive survival.
What makes hyperautomation different? Unlike traditional views of automation, it's not about replacing human workers but augmenting their capabilities. PwC's outlook is that the benefits of automation and AI will only be as good as the responsible and inclusive adoption of change. As they comment, “When done right, AI becomes a driver of collective success, empowering individuals and organisations to reach their new potential.”
This observation is backed up by PwC’s 2024 AI Jobs Barometer, analysing data from half a billion job ads, which observes that the global financial services sector, along with IT and professional services sectors, is seeing nearly five times faster productivity growth than sectors employing staff with lower AI exposure.
KPMG Australia's latest research, The Future of Corporate Services survey of business leadership, agrees with this position. They recommend prioritising a focus on enterprise value streams, harnessing the power of data to deliver that value, fundamentally embracing GenAI and placing empowered people at the centre of change.
Here’s 10 examples of how wide and deep the changes to finance automation run and how today’s common pain points can be eliminated for a more productive 2025.
1. Predictive analysis and forecasting
Navigate your business landscape with unparalleled clarity. AI-powered predictive tools transform your historical data into strategic foresight, precisely anticipating future trends, potential risks, and cash flow dynamics. You'll gain rich strategic oversight, enabling you to confidently make proactive decisions and allocate resources. Gone are the days of reactive financial management - you'll have a clear roadmap for sustainable growth at your fingertips.
2. Risk and compliance monitoring
Protect your organisation with intelligent, always-on risk and compliance monitoring. Advanced tools continuously track regulatory changes, assess credit risks, and provide real-time intelligence to keep you ahead of potential issues. This isn't just about avoiding penalties—you'll build organisational resilience by identifying risks early and maintaining rigorous standards that safeguard your financial integrity and cybersecurity.
3. Financial close automation
Imagine transforming your monthly and yearly financial close from a marathon of manual checks to a streamlined, error-free process. Automated checklists and tracking systems will compress your timelines, eliminate errors, and provide crystal-clear visibility into closure progress. You'll free your finance team to focus on strategic analysis instead of getting lost down spreadsheet rabbit holes.
4. Data analysis for business intelligence
Turn your data into your most powerful asset. Sophisticated AI tools will process your massive datasets, extracting actionable insights that were previously invisible. Custom dashboards will give you and your leadership team a real-time, clear understanding of complex financial ecosystems. You'll shift from data collection to true strategic intelligence, making decisions with confidence.
5. Tax compliance on autopilot
Say goodbye to tax preparation stress. Automated solutions will ensure you calculate precisely, file seamlessly, and continuously align with evolving regulations. These intelligent systems will consolidate data from multiple sources, dramatically reducing your risk of miscalculations and giving you peace of mind in an increasingly complex tax environment.
6. Advanced bookkeeping solutions
Liberate your team from manual bookkeeping drudgery. Automation will handle your account reconciliation, financial statement generation, and high-volume transaction processing with unmatched efficiency. You'll free your finance professionals to focus on higher-value work while guaranteeing accuracy and scalability through intelligent systems.
7. Training and support
Bridge your technological transformation with intelligent training solutions. Use AI-powered tools to empower and upskill your workforce, giving them space and opportunity to adapt while maintaining operational continuity. You'll close knowledge gaps and help your staff keep pace without change-related stress.
8. Journal entry automation
Revolutionise your journal entry processes with OCR and AI technologies. These tools enrich your available data, add contextual intelligence (BI), and integrate seamlessly with ERP systems. You'll eliminate manual errors and create comprehensive audit trails, transforming what once took hours into minutes.
9. Expense management automation
Closely manage employee expenses and accountabilities with fully transparent AI systems. These can automate categorisation, enforce policy compliance, and provide real-time tracking. You'll gain more granular cost control, accelerate approvals, and instantly flag unnecessary expenditure.
10. AI-driven client communication
Reimagine your client interactions through intelligent automation. Chatbots and personalised reporting systems will provide real-time, relevant responses that enhance your service quality. You'll position your organisation as technologically progressive, turning every client conversation into an opportunity to demonstrate responsiveness and expertise.
The most sophisticated organisations are looking beyond efficiency. They're using hyperautomation trends, including the ones described, to create adaptive, intelligent financial ecosystems that can predict challenges, mitigate risks, and unlock strategic insights in real-time. Importantly, synchronising similar changes in other corporate service departments is key to a future-ready enterprise.
Automation in finance isn't about replacing human expertise—it's about amplifying your human resources. These technologies will empower your financial services team to move beyond routine tasks and become a true strategic enabler driving organisational growth.
Talk to our experts today to learn how to harness your department's latent potential. Visit www.fujifilm.com/fbau or call 13 12 14.