Supply Chain Document Automation Suite

Challenges

The COVID-19 pandemic has led to a surge in e-commerce and digital transformation. Increasing demand for e-commerce deliveries will be durable as people have already been shifting the way of buying goods to online shopping, leading to higher demands for high-quality logistics services. While customers are increasingly expecting transparency and accuracy in the supply chain, e-commerce and logistics companies may face some of the following daily challenges:

High cost to maintain NCR paper stock and to own the line printer
Time consuming for staff to scan, file and retrieve documents manually
Human errors in orders and document processing, affecting business operations and company reputation
Hand-written documents are outdated and inefficient, e.g. manual amendment of delivery notes

Our Solutions

To help logistics enterprises seize the e-commerce opportunities, FUJIFILM Business Innovation offers a range of solutions that supports supply chain automation and streamlines the business process. The benefits include increased efficiency and productivity, reduction in human errors, better visibility, and faster reconciliation.

With FUJIFILM Business Innovation’s RPA solutions, repetitive and tedious tasks can be automated for greater accuracy and consistency. RPA can also shorten the whole processing time by combining data with customer’s Enterprise Resource Planning (ERP) such as SAP.

Our MVDP solution can integrate and upgrade a company’s legacy system into a competitive workflow, thanks to our proprietary magic print driver which is bundled with the multifunction printers (MFPs). This solution provides a timely status update for proof-of-delivery in the form of automatic messages, without imposing huge changes on customers’ existing business systems. MVDP is also available in a mobile application in which the customers’ delivery crews can easily update the field situation for tracking, billing, and other business and fulfilment services.

How MVDP works:

	Printing Replace the line printer with customized invoice layout design Design invoice layout to fulfill specific business needs e.g. inserting QR code, payment code, and promotion message Automate the process and eliminate manual paper tearing and stapling Save cost on keeping NCR paper stock and owning the line printer
	Scanning Capture physical document’s data via MFPs Support batch scanning
	Archiving Create archived document with searchable index data Retrieve and share a document with easy steps
	Payment Add Faster Payment System (FPS) code on the invoice to provide customers with more payment options
	Digital Signature Support digital signature applications, so as to automate the signing process and minimize manual works and human errors

Benefits

Automate the supply chain’s frontline processes including printing, tracking, scanning and archiving
Reduce human errors and ensure smooth running of business processes
Support data backup, storage and retrieval
Sign electronically with digital signatures and instant sharing of documents
Help customers go paperless and drive end-to-end business process automation
Make all data, documents and information interactive, responsive and dynamic
Unlock the opportunities for multi-channel communications
Shorten accounting period and enhance cash flow

Use Cases

Implementing MVDP solution, production printer and automation solution to support the fast-growing food service operation of this major food importer.

Challenges

Slow printing of delivery notes with dot-matrix printers, and pre-printed NCR paper wasted when modification is required
Additional manpower needed for manually notifying customers before delivery

Result

Workflow automation

No need of manual paper tearing and stapling, manpower allocation enhanced, and human error risks reduced

Efficiency enhancement

Less paperwork in auto-document workflow, and wrong delivery avoided through auto email delivery notification to customers

Deploying MVDP solution enabling delivery note automation, invoicing enhancement and multiple channel output, facilitating customer communication for this chemical product distributor.

Challenges

Only 4-ply NCR paper available for delivery notes, causing wastage as not all customers require such paper
Time-consuming manual process including customer notifications and paper and format clarifications

Result

Workflow automation

Manpower optimized with no more manual paper tearing and stapling, while human error also minimized

Efficiency enhancement

Paperwork in auto-document workflow reduced, and wrong delivery minimized with auto email delivery notification to customers

Performing MVDP solution for auto contract creation and scan back to archive for this international real estate asset management company operating in 71 countries, with a lean Hong Kong operation.

Challenges

High risk of typo error during manual creation of a high volume of diverse customer contracts
Risk of misfiling in the document management system due to manual scanning and storing of contracts with inconsistent naming and indexing

Result