At the core of every organisation lies its key resource: people. To keep employees motivated, a team of Human Resource (HR) professionals takes care of employee welfare, recruitment, benefits, employee training, compensation and organisational development. With great Human Resource Management (HRM) in place, organisations retain the best employees by fostering a happier work culture, instead of facing legal, financial or productivity issues that often result from poor HR management. In this article, we explore core HR processes, the gaps in today’s HR management and how they can be improved with our all-in-one HR solution.

Core HR Processes

1. Recruitment

When a position opens up, HR personnel will gather the job description and add  it on hiring portals. Interested candidates will apply for the job via the hiring portal by attaching their resume. Once there’s a suitable candidate, the company will arrange for an interview. When the candidate is at the office, they will be handed an interview form. The candidate will then fill in the interview form either digitally or on paper.

2. Training Employees

Providing constant training for employees helps them to gain new skills and competencies. Through upskilling, organisations see growth in productivity and get to retain valuable employees. It creates a culture of learning, helping organisations to stay competitive by having the right mix of skills. To track the learning and development of employees, organisations rely on standalone employee management systems to track employees’ Objectives and Key Results (OKRs), performance reviews, engagement surveys, and more.

3. Employees Performance Evaluation

To help employees grow, a formal assessment also known as a performance appraisal is essential. Through such evaluations, an employee receives feedback on their strengths and weaknesses and from there can work on improving their competencies. Most companies conduct employee performance evaluations once per year using a HR management system.  

4. Regulation

Every company has a code of conduct all employees are required to adhere to. It’s essential for HR to update the compliance documents to ensure employees abide by the corporate behaviour put in place by the company. Some organisations store HR policies in a document management system, a separate system from the HRM.

5. Employees Benefits

Most people take into consideration the health and wellness benefits offered by an organisation when deciding to accept or stay in a job. Having a good benefits package shows employees that an organisation is invested in their employees’ future. Employee benefits documentation is usually stored in a centralised system for employees to check the details as and when they want to or when there are updates to employee benefits.

Challenges to HR Processes

Conventional HR processes rely heavily on standalone applications such as Microsoft Excel and Outlook to store employees’ records. Information is all over the place, causing delays in extracting an employee’s record, ultimately affecting employee satisfaction. Some organisations deployed custom-built HRM systems that have to be updated by an IT vendor whenever there’s any update to existing HR processes, incurring high costs.

1. Manual Processes

Manual hiring processes involving standalone applications are slow and cumbersome. There could also be versioning problems of interview application forms or hirers could miss an email application from a candidate, causing organisations to miss opportunities to hire great candidates.

2. No Centralised System to Manage HR processes

Some companies rely on silo hiring systems built by their technology vendor, which can only be used individually and can’t be integrated with other systems. Any modifications made are often expensive and lengthy.

3. Scalability

HR systems built by technology vendors often face issues with scalability. As the programs are built based on specific requirements and business processes, companies would often need to rebuild a system based on newer sets of requirements. Such modifications or new requests would usually cost companies a large amount of money.  

4. Visibility

Companies that are still relying on Excel sheets face challenges in generating reports. Having no visibility of employees’ welfare and performance makes it difficult for companies to improve the structure of their business.

Overcoming HR Challenges

To streamline HR processes, it’s crucial to adopt an intuitive HRM system – speeding up hiring, training, compensation and organisation development. Let’s look at how common HR challenges can be resolved.

1. HR Process Automation

To ensure a smooth hiring journey, companies record the applications of candidates in a one-stop HRM system (built using Kintone) to set them up for interviews. This improves the company-employee matching rate and allows them to track the progress of the interviews to process with negotiation.

2. All-in-One HR Workplace Solution

Manage HR processes and customise workflows with Kintone from start to end. Get notified of HR process status, start conversations or even store employees’ policies on the platform to cut back time on resharing information.

3. No-Code HR Application Builder

Kintone’s drag-and-drop builder empowers business users with minimal IT skills to create custom HR applications to manage interviews, onboard documents, or even employee databases – literally anything you want to track.

4. Reporting

Track human resources-related statistics and insights with Kintone. Improve workforce performance, recruiting procedures, and other HR processes with Kintone’s Quick Reporting. Create customer reports visualised in charts and graphs for better HR decision-making.

Build Your HRM System with Kintone

Employees are the foundation of a successful business and HR plays a key role in ensuring employee satisfaction. Having effective and efficient HR processes with the right system helps organisations function better and achieve your business goals. Kickstart your HR transformation with our 30-day HR workplace solution free trial today!

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