Your journey with us begins with our dedicated Account Managers and Consultants. Our team ensures a smooth start to your digital transformation journey by assessing your unique business needs and providing expert advice on the best customized solutions to enhance your business operations.
Here, you will witness the initial interactions that lay the foundation for a strong partnership.
Meet Kin - Our Account Manager
Meet Reyadi - Our Pre-Sales Consultant
Kin is your go-to person for all things related to your business. He's not just about creating a positive experience; he's about transforming challenges into opportunities. With a knack for understanding your unique needs, he is always ready to advise and connect you with the right solutions to drive your digital transformation.
1. What inspires you to transform challenges into opportunities for our customers?
"I enjoy the thrill of problem-solving. There's something incredibly satisfying about helping a customer look at a roadblock and realize it's actually a stepping stone for growth."
2. How do you define a successful customer experience?
"It's when customers feel heard and supported. For me, it's not just about solving their problem—it's about creating a partnership where they know we've got their back."
3. How do you stay updated with evolving customer needs?
"I make it a point to meet customers regularly to listen to their feedback. I also keep an eye on industry trends to anticipate their challenges before they even know they exist."
4. What's a fun fact about you or a secret talent you have?
"I'm a true jack of all trades! Whether it's singing, dancing or emceeing, my talents are no secret within FUJIFILM BI."
Reyadi believes in building strong relationships and diving deep into understanding your business. He specializes in delivering insights and tailored solutions to streamline operations, for example reviewing manual and paper-based processes. He finds the most reward in seeing the positive impact of his solutions, making your business run smoother and more efficiently.
1. What drives your passion for building strong relationships with customers?
"I love learning about the story behind each business—their pain points and their goals. Being part of that journey makes my job so fulfilling."
2. How do you approach streamlining operations for customers?
"I start by mapping out their processes and then collaborating with them to simplify. It's like playing Tetris—you fit all the pieces together to create a smooth workflow."
3. What's your proudest moment working with customers?
"Once, I helped a client redesign their order system, which cut their processing time in half. Seeing their excitement made all the effort worth it!"
4. What's a fun fact about you or a secret talent you have?
"I'm a classic rock fan; it's my way of unwinding after a busy day."
Meet Kin - Our Account Manager
Kin is your go-to person for all things related to your business. He's not just about creating a positive experience; he's about transforming challenges into opportunities. With a knack for understanding your unique needs, he is always ready to advise and connect you with the right solutions to drive your digital transformation.
1. What inspires you to transform challenges into opportunities for our customers?
"I enjoy the thrill of problem-solving. There's something incredibly satisfying about helping a customer look at a roadblock and realize it's actually a stepping stone for growth."
2. How do you define a successful customer experience?
"It's when customers feel heard and supported. For me, it's not just about solving their problem—it's about creating a partnership where they know we've got their back."
3. How do you stay updated with evolving customer needs?
"I make it a point to meet customers regularly to listen to their feedback. I also keep an eye on industry trends to anticipate their challenges before they even know they exist."
4. What's a fun fact about you or a secret talent you have?
"I'm a true jack of all trades! Whether it's singing, dancing or emceeing, my talents are no secret within FUJIFILM BI."
Meet Reyadi - Our Pre-Sales Consultant
Reyadi believes in building strong relationships and diving deep into understanding your business. He specializes in delivering insights and tailored solutions to streamline operations, for example reviewing manual and paper-based processes. He finds the most reward in seeing the positive impact of his solutions, making your business run smoother and more efficiently.
1. What drives your passion for building strong relationships with customers?
"I love learning about the story behind each business—their pain points and their goals. Being part of that journey makes my job so fulfilling."
2. How do you approach streamlining operations for customers?
"I start by mapping out their processes and then collaborating with them to simplify. It's like playing Tetris—you fit all the pieces together to create a smooth workflow."
3. What's your proudest moment working with customers?
"Once, I helped a client redesign their order system, which cut their processing time in half. Seeing their excitement made all the effort worth it!"
4. What's a fun fact about you or a secret talent you have?
"I'm a classic rock fan; it's my way of unwinding after a busy day."
