Policy on Protection of Personal Information
Recognizing that FUJIFILM Digital Solutions Co., Ltd. have its important social responsibility to protect personal information, we establish the following “Policy on Protection of Personal Information” in order to fulfill the responsibility, and we are committed to ensuring the protection and proper use of personal information.
1. Collection of Personal Information
We collect personal information in a legal and proper way.
2. Purpose of Use
We use personal information collected by us solely for the purposes of use described below, and we do not, except as permitted by law, use the same beyond these purposes of use without the prior consent of the individual. If in collecting personal information we inform the individual of specific purposes of use, we use personal information within the scope of such purposes.
- Customer’s Personal Information
- Business activities
- Conduct of business face-to-face/remotely, and business activities using a phone, etc.
- The following activities using email, direct mail, facsimile, etc.
- Provision of content through the internet, and provision of email distribution and other services.
- Announcement of information and distribution of catalogs and brochures, relating to products and services of the group companies of FUJIFILM Holdings Corporation.
- Provision, announcement, organization, and management of various information, including announcements of events and campaigns hosted, co-hosted, sponsored, and attended by the group companies of FUJIFILM Holdings Corporation.
- Internal efforts to improve the quality of customer service in our business activities.
- Questionnaire Survey
Conduct of questionnaire and other surveys for planning, development, and promotion of products and services of the group companies of FUJIFILM Holdings Corporation, and for other various business activities performed by us and our affiliates. - Other
- Response to inquiries, brochure requests, etc.
- Control of access to our facilities.
- Conduct of investigations and keeping of records pursuant to laws, regulations, and any other requirements, filing of notifications and reports with governmental agencies, public authorities, and any similar organizations, and audit processes.
- Provision of the information to third parties, either with the consent of the individual or pursuant to law, to the extent required to achieve the foregoing purposes of use.
- Business activities
- Personal Information of Individuals Who Are Affiliated with Corporate Business Partners
- Preparation for and performance of business transactions, and management of contracts.
- Control of access to our facilities.
- Conduct of investigations and keeping of records pursuant to laws, regulations, and any other requirements, filing of notifications and reports with governmental agencies, public authorities, and any similar organizations, and audit processes.
- Provision of the information to third parties, either with the consent of the individual or pursuant to law, to the extent required to achieve the foregoing purposes of use.
- Personal Information of Job Applicants, Internship Applicants, and Persons Who Wish to Participate in Recruitment Publicity Events
- Facilitation of recruitment publicity and internship, and selection of successful applicants (including the use of the information for analysis purposes and for questionnaire surveys that can be used as reference for future recruitment activities).
- Use of application information of successful applicants selected as a result of the selection process to make preparations for them to join us.
- Provision to and joint use with FUJIFILM Holdings Corporation and its domestic group companies of application information.
- Control of access to our facilities.
3. Management
We take reasonable security and remediation measures as applicable to protect personal information against unauthorized access, loss, destruction, alteration, disclosure, and other risks. Further information can be found in the Information Security Policy and the Information Security Report.
4. No Provision to Third Party
We do not, except as permitted by law, disclose or provide personal information to any third party without the consent of the individual. We do not also disclose or provide personal related information to any third party without first confirming the obtaining of his/her consent as required by law.
5. Joint Use of Personal Information
We may use personal information collected by us jointly with FUJIFILM Holdings Corporation and its group companies. If we otherwise inform the individual in collecting his/her personal information, we use the same for such purpose(s) of which the individual is informed.
- Items of personal information that may be jointly used: Name, organization-related information (company name, department name, etc.), title, address, phone number, fax number, email address, voice, history of products purchased (including leases and rentals) and services used.
- Scope of joint use: FUJIFILM Holdings Corporation and its group companies.
- Purposes of joint use: (1) The extent necessary to achieve the purposes of use of which we inform the individual or that are made public by us, in collecting his/her personal information, and (2) Conduct of investigations and keeping of records pursuant to laws, regulations, and any other requirements, filing of documents and reports with governmental agencies, public authorities, and any similar organizations, and audit processes.
- Controller responsible for managing personal information for joint use : FUJIFILM Digital Solutions Co., Ltd.
6. Notification of Purpose of Use; Disclosure, Correction, etc. and Suspension of Use, etc. of Personal Information
Upon request for notification of purposes of use, request for disclosure, correction, etc. or suspension of use, etc. of personal information, or request for disclosure of a record on the provision of personal information to third parties, we will, after verification of the individual’s personal identity, respond to such request promptly to a reasonable extent in accordance with applicable laws and regulations and our specified procedure.
7. Legal Compliance, Improvement
We comply with personal information protection laws and regulations and relevant guidelines, and we regularly review and seek to improve and enhance internal measures for personal information protection.
8. Handling of Specific Personal Information
We comply with the My Number Act , the “Guidelines on the Proper Handling of Specific Personal Information (Enterprise Edition) ” and the “Act on the Protection of Personal Information ,” and handle specific personal information, etc. in a proper way. We will inform customers of details of the purposes of use of specific personal information, etc. when we request customers to provide their specific personal information, etc. for our individual number-related administrative procedures. We have internal rules, including the “Specific Personal Information Management Regulation” in place as part of our security control and other measures related to specific personal information.
For questions and complaints about our handling of specific personal information, please contact our section you have dealings with. If you do not know where to contact, please contact us from the inquiry form
Website Privacy Policy
1. Scope of Application
This Privacy Policy applies to your personal information (such as name, address, phone number, and email address) provided through a website that FUJIFILM Digital Solutions Co., Ltd. (hereinafter the “Company”) manages or operates (hereinafter the “Website”). If any individual site of the Website (hereinafter an “Individual Site”) specifies any different provision(s) from this Privacy Policy, such different provision(s) prevails.
2. Collection of Personal Information
- You may, in principle, access the Website without disclosing their personal information; provided that you will be required to provide their personal information if Company accepts their user registration or subscription to email newsletter or responds to an inquiry from you.
- Company may analyze your access to website and may use results thereof solely to improve the Website and for marketing activities of Company and its group companies.
3. Use of SSL/TLS
- When you provide your personal information through the Website, SSL (Secure Sockets Layer)/ TLS (Transport Layer Security) encryption or similar security technology will be used to prevent communication interception, etc. by third parties. If you use a browser that does not support SSL/TLS or similar technology, he/she may be unable to access the Website. In some rare cases, your computer environment may not allow him/her to use these technologies, in which case a notice will be displayed that communication security cannot be secured.
- Company may receive inquiries from you via email by posting its email address(es) for receiving inquires on the Website. If you make an inquiry via email, the content of communication is not encrypted and the content might be read by a third party who has unlawfully intercepted the communication, which please note before making an inquiry via email.
4. Use of Cookie,*1Equivalent Technologies, Web Beacon,*2and IP Address
Company may use cookies, web beacons and IP addresses on the Website for the following purposes.
- To be able to provide customized services for you, by referring to your registration information stored when you log into an authentication service.
- To investigate the number of users or traffic on the Website.
- To improve the Company’s services.
- To prompt you to re-enter (re-authenticate) their password upon the elapse of a certain period of time after their use of the Website in order to maintain security.
- In relation to services that require you to register their personal information in advance, to make use of their browsing history, questionnaire results, and other information for marketing activities.
Company may save and refer to its cookies via a third party outsourced by the Company for the delivery of advertisements under the outsourcing contract.
You may deny the use of cookies and web beacons on the Website by configuring internet browsing software (hereinafter a “browser”) not to accept cookies or display images.
Please note, however, that in such case, there may be restrictions on the use of various services on the internet, such as being unable to use customization or some other functionality or receive services requiring authentication.
5. Use of Google Analytics
Company may use Google Analytics to analyze data on usage of the Website. Google Analytics collects data on access to the Company’s website by using first-party cookies without identifying individuals.
How access data is collected and used is set forth in the Google Analytics Terms of Service and Google Privacy Policy.
For further information on Google Analytics, please see the following page
6. Handling on Websites Linked to the Website
This Privacy Policy does not apply to any other websites linked to the Website. For the handling of personal information on any such website, please refer to the personal information protection policy or equivalent policy of the website.
- *1 “cookie” is a mechanism to store in a file on your computer your usage history, entered content, and other data sent and received between his/her browser and a server when accessing web pages.
- *2 “web beacon” is a small image file embedded in a web page that is used to track access to web pages.
Personal Information of Children under 16 Years Old
Personal information of children under the age of 16 must be provided with the consent of their parent or guardian.
Revision of This Privacy Policy
Company may revise this Privacy Policy if necessary as company regularly reviews its personal information protection measures and seeks to improve and enhance them as appropriate.
For inquiries
Inquiries about customers’ personal information will be handled by our contact to which customers have provided their personal information or by our responsible contact about which we inform customers.
If you do not know the contact referred to above, please contact the “FUJIFILM Business Innovation Customer Information Center.”
Customer Information Center (Japanese only)
For information on the handling of personal information at our contacts, please see:
Handling of Personal Information at Our Contacts (Japanese only)
For requests for notification of purposes of use of, disclosure of, correction or addition to or deletion of, suspension of use or erasure of, and any other processing of, personal information (retained personal data ) under the “Personal Information Protection Act ,” please see:
Information on How to Make Requests under the “Personal Information Protection Act” (Japanese only)
Revised on April 1, 2022
FUJIFILM Digital Solutions Co., Ltd.