Overview
All-in-One Web-to-Print Solution with Built-in Prepress Automation
With shorter runs and increased competition, print service providers are under pressure to streamline their workflows while meeting the needs of their demanding customers. XMPie Web-to-print solutions provide your customers with 24/7 access to your print shop and enhance the overall print purchasing experience. For your business to thrive in this fast-paced environment, you need a flexible, easy-to-use solution that will adapt to your needs, increase workflow efficiencies and help you stay ahead of your competition. PersonalEffect StoreFlow gives you all the functionality you need to create profitable Web-to-print storefronts and marketing portals that can help you reduce the costs associated with order acquisition, processing, and fulfilment.
Challenges
Print service providers are constantly challenged to lower costs and increase turnaround times while still providing excellent customer service. Shrinking margins and growing expectations make this a difficult environment to maintain healthy profitability. Increased competition between print service providers is quickly turning web-to-print into a competitive requirement rather than a differentiator.
Key Challenges:
- Time consuming quoting, with only a small percentage of quotes turning in to orders
- Need for accurate order entry from multiple sources
- Repeat print jobs require the same effort as new orders
- Inefficient manual processes slow down production and are prone to costly human error
- Meeting customer expectations to be able to submit and check orders online 24/7
- Disparate workflows waste time and increase costs
- Missed opportunities up-selling and cross-selling to existing customers
- Desire to transform into a marketing service provider promoting value-added services and products
- Building brand awareness to reach new markets