In order to provide you with a better browsing experience and to improve our site functionality, we use cookies and other tracking technologies. Detailed information on the use of cookies on our site and how to opt out is provided in our Cookie Policy. By clicking into any content on this site, you consent that we can store and access cookies and other tracking technologies as described in our Cookie Policy.
Singapore

Support

Photo Rescue Project

Recommendations for cleaning and restoring damaged photos and albums

[photo] 2 lab technicians restoring photos in a bucket of water

If your photos have been damaged by water or mud, Fujifilm has recommendations for treating and cleaning them.

Please note that depending on the condition and extent of damage to the photo, the image surface may peel away and be unable to be cleaned — especially if the prints have been wet for a long period of time. Please first try working with a corner of the print to see how it comes out.

Once cleaned and the image has dried, you may want to take the photo print or negative and create duplicates that can be stored in good condition.

The cleaning method varies, depending on the type of photo print. For more information, check out https://rescue-photo.net/en/

Silver Halide Photos

Prints that have been developed using light sensitive chemicals on photo paper.

Cleaning water-damaged negatives

For color negative film damaged due to immersion in water, mud, sand

Other types of photo prints

Dye Sublimation Photos

Prints created using heat, such as those from self-service kiosks and marked with “FUJIFILM Quality Thermal Photo Paper” on the back.

Dye-Type Inkjet Photos

Prints using dye that penetrates into the paper surface and preserve the surface characteristics of the paper.

Pigment-Type Inkjet Photos

Prints using tiny particles of colorant that rest on the surface of the paper.