Social Media Policy
Social Media Policy
Purpose of Setting a Social Media Policy
FUJIFILM Business Innovation provides a social media policy to ensure quality communication with customers using social media and to improve our business activities.
Approach to Information Transmission
FUJIFILM Business Innovation will engage in communication with customers with an approach to transparent and consistent information transmission.
Attitude for Participation in Social Media
FUJIFILM Business Innovation:
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Understands that social media is a place where customers take the lead in communications.
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Aims to properly understand the features of social media and utilize it effectively.
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Aims to improve our business activities by developing an attitude of listening to the "voices" of customers in social media.
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Will be responsible for the content it publishes and will ensure not to provide misleading information.
Respect for Employees’ Communication in Social Media
FUJIFILM Business Innovation:
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Understands that participation in social media improves our business activities.
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Will communicate in social media in observance with the company’s general guidelines.
Personal Information Practices: When requesting personal information from customers, FUJIFILM Business Innovation shall provide an explanation for such request. The personal information collected is strictly controlled in accordance with FUJIFILM Business Innovation's privacy policy.
> FUJIFILM Business Innovation's privacy policy.
Publications
Publication Content and Correspondence
Product information and messages to our customers are published through FUJIFILM Business Innovation's official accounts. FUJIFILM Business Innovation ensures we will go through all inquiries and opinions obtained through social media, however, please understand that we may not be able to respond quickly or reply to all opinions.
In this view, we offer consultation services for general inquiries and inquiries regarding our products and services. Please contact the respective consultation number if you wish a reply to your inquiry.
> Please write to us on your inquiry.
Precaution
Please be careful with account names that resemble FUJIFILM Business Innovation’s official accounts. The current official accounts in the Philippines are listed below:
FUJIFILM Business Innovation (Philippines) official Facebook page: https://www.facebook.com/fujifilmbusinessinnovationphilippines
FUJIFILM Business Innovation (Philippines) official LinkedIn page: https://www.linkedin.com/company/fujifilmbiph
Disclaimer
The opinions, behavior, and content made or expressed by employees of FUJIFILM Business Innovation in social media does not necessarily represent the opinions or views of FUJIFILM Business Innovation as an entity.
Whenever necessary and by using the appropriate means to do so, FUJIFILM Business Innovation saves a log of its social media activities, which may include posts and comments exchanged with customers. This log is only used to improve our services and is not disclosed to any third party.
Contact Information for Social Media Official Accounts
For inquiries regarding our social media official accounts, please contact the following:
Sharmaine Barrios
sharmaine.barrios.dn@fujifilm.com
Charlene Bernabe