Welcome to FUJIFILM Latin America
Our Commitment to Privacy. FUJIFILM do Brasil Ltda. (referred to as "FUJIFILM" or "we") cares about your privacy.
This Privacy Policy describes our privacy practices regarding the use of your personal information and will help you better understand the choices you can make about the way your personal data is collected and used.
We collect, process and use the information in compliance with the Brazilian legislative landscape on the protection of personal data. We ask that you read this Privacy Policy carefully and contact us at privacidade-br@fujifilm.com if you have any questions about our privacy practices, your personal data, rights, or choices.
This Privacy Policy is effective as of June 29, 2021, updated on March 06, 2025.
Scope. This Privacy Policy applies to FUJIFILM's institutional website for Brazil, accessible at https://www.fujifilm.com/br/pt-br/ ("Website"). Navigation coming from the Brazilian territory is automatically destined to the Website through recognition of IP numbers in the region.
Other websites, applications, services and programs of FUJIFILM and its group companies have their own privacy policies, such as their online store and their institutional websites intended for other countries. In addition, third-party websites where FUJIFILM has a presence will also be subject to their own terms of use and privacy policies, without our interference in the use of the data, for example: our social networks, our employee recruitment companies and marketplaces. When using them, we recommend checking the privacy policy of each specific website.
Information we collect and how we use it. FUJIFILM, as the controller of the personal data collected on this Website, takes appropriate measures to ensure that the personal data it collects is processed, protected and transferred in accordance with this Privacy Policy and the requirements of applicable laws and regulations. We collect, use, transfer, and store personal data as described in this Privacy Policy. The information we collect from visitors to the FUJIFILM Website also help us to improve our Website and provide them with better services, also in accordance with this Policy.
The information we collect fall into two broad categories: (1) information voluntarily provided by the visitor, and (2) information collected automatically.
In general, the visitor can visit the FUJIFILM Website without providing any personal data or sensitive personal data. However, on some pages, the visitor may provide, and we collect personal data, such as your first name, surname, email address, telephone numbers, address, product information and invoices, and other miscellaneous information that you choose to send to us so that we can receive and return your contact with us and provide assistance to our customers.
Our servers, logs, and other technologies collect and store certain personal data, such as your device IDs, IP address, machine operating system, geographic locations, system type, and
preferences automatically generated as you browse our Website. By accessing our Website, the visitor agrees to the processing of personal data, for the purposes determined below. We use "cookies" to store and manage visitor preferences, display targeted advertising, enable content, and gather analytics and usage data, for example. The visitor can choose to accept or decline cookies (except required ones, without which the Website does not function) and although most web browsers automatically accept cookies, the visitor can modify their browser setting to refuse cookies if they prefer. This may prevent you from fully enjoying the advantages offered by our Website.
Please note that because you are accessing the Website from a Brazilian IP address, the IP address and access time will be collected and automatically stored in a secure and encrypted environment for six months, as provided for in the Brazilian Civil Framework for the Internet, and will only be disclosed to third parties or stored for a longer period in the event of a court order to FUJIFILM, in accordance with applicable laws.
- Cookies. A cookie is a small text file that is placed on a computer or other device and is used to identify the user or device and collect information. Cookies help track user trends and patterns and prevent users from having to re-enter their preferences in certain areas of the Website when they have previously entered their preference information. The types of cookies we use to collect personal data and non-personal data include the following attributes: strictly necessary cookies, performance cookies, functional cookies and targeting cookies. The cookies required are necessary for the proper functioning of the Website and do not necessarily promote the processing of personal data. Performance cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. Functional cookies allow the Website to provide enhanced functionality and personalization. They may be set up by us or by external providers whose services we have added to our pages. Targeting cookies may be set up through our Website by our advertising partners. They may be used by these companies to build a profile about your interests and show you relevant advertisements on other websites. They do not directly store personal information but are based on uniquely identifying your browser and internet device.
See the table below to find out which personal data may be provided voluntarily, and which are collected automatically and how they are used (purpose):
See the table below to find out which personal data can be provided voluntarily and which is automatically collected and how it is used (locations):
| Data Collected | Method | Purpose |
|---|---|---|
| Full name | Information provided voluntarily by the visitor | Customer service, sending communications in response to the visitor, visitor assistance related to our products, hiring process. |
| Email Address | Information provided voluntarily by the visitor | Customer service, sending communications in response to the visitor, visitor assistance related to our products, hiring process. |
| Address | Information provided voluntarily by the visitor | Customer service, sending communications in response to the visitor, visitor assistance related to our products, hiring process. |
| Phone Number | Information provided voluntarily by the visitor | Customer service, sending communications in response to the visitor, visitor assistance related to our products, hiring process. |
| Product Model | Information provided voluntarily by the visitor (if you request product assistance) | Customer service, sending communications in response to the visitor, visitor assistance related to our products. |
| Taxpayer Registration Number | Information provided voluntarily by the visitor (if you request warranty service) | Customer service, sending communications in response to the visitor, visitor assistance related to our products. |
Number and copy of the product purchase invoice | Information provided voluntarily by the visitor (if you request warranty service) | Provision of services related to the purchase of a product |
Access logs (IP data and date and time of the start and end of each access) | Automatically collected information (Cookies) | Compliance with the legal provisions of the Brazilian Civil Framework for the Internet |
| Device IDs | Automatically collected information (Cookies) | Compliance with the legal provisions of the Brazilian CivilFramework for the Internet Marketing and system utilization analysis |
| Machine Operating System | Automatically collected information (Cookies) | Marketing and system utilization analysis |
| Geographic location | Automatically collected information (Cookies) | Marketing and system utilization analysis |
| System Type | Automatically collected information (Cookies) | Marketing and system utilization analysis |
| Access preferences | Automatically collected information (Cookies) | Marketing and system utilization analysis |
| Device type (mobile, PC etc.) | Automatically collected information (Cookies) | Marketing and system utilization analysis |
| Academic Background (CV) | Information provided voluntarily by the visitor | Hiring process |
| Professional history (resume) | Information provided voluntarily by the visitor | Hiring process |
| Photo | Information provided voluntarily by the visitor (if provided in the CV) | Hiring process |
| Social media identifiers | Information provided voluntarily by the visitor (if provided in the CV) | Hiring process |
| Racial and health information (for people with disabilities) | Information provided voluntarily by the visitor (if so desired by the applicant) | Affirmative actions for diversity in selection processes |
Inquiries regarding the privacy policy
When we share your information and additional uses. We will share your data under this Policy or where we are authorized or required by law to do so. In other situations, we will always obtain your consent to share or disclose personal data. FUJIFILM will not provide personal data to any third party or use the information for an undisclosed purpose, unless otherwise mentioned when the information is collected and when necessary to provide services or carry out our business operations as described in this Policy.
Legal Duties: We may be required to use, share, and retain personal data for legal and compliance reasons, such as for the prevention, detection, or investigation of a crime; loss prevention; or to combat fraud. We may also use personal data to meet our internal and external audit requirements, for information security purposes, and in any manner we deem
necessary or convenient: (a) in accordance with applicable law, which may include laws outside your country of residence; (b) to comply with and respond to requests from law enforcement, official, regulatory, governmental, and other public authorities, which may include authorities outside your country of residence; (c) to protect our rights, privacy, safety, or property, or to protect the rights, privacy, safety, or property of others; (d) By reason of a lawsuit, such as by judicial determination; (e) To prevent physical harm or property damage, and to protect our rights, users, systems, and services; (f) As part of an investigation of actual or suspected unlawful conduct; and (g) In the event of a merger, sale, restructuring, acquisition, joint venture, assignment, transfer, or other disposition of all or a portion of our business, assets, or inventory (including in connection with any bankruptcy or other proceeding).
Within FUJIFILM: To meet the needs of FUJIFILM's business, labor, and customers, personal data may be disclosed among FUJIFILM GROUP companies. We only share personal data in accordance with data privacy and security requirements, and we will occasionally share non-personal, anonymous, statistical data with third parties. We make our best efforts to ensure that the entities with whom we share personal data will not distribute the information without a legal basis, such as by entering into privacy and confidentiality agreements. Except as otherwise provided in this Privacy Policy, your personal data will not be shared outside the FUJIFILM group.
Within FUJIFILM globally: FUJIFILM is a global company with offices and locations around the world, and FUJIFILM is supported by a variety of global teams and functions. Personal data may be shared with affiliates of FUJIFILM do Brasil Ltda around the world if it is necessary to provide services or fulfill product orders, for account administration, to facilitate sales and marketing, for customer support and technical support, and to promote their activities and product development. Click http://www.fujifilm.com/about/office/ to see the list of FUJIFILM business locations where we may process personal data.
With our business partners: We occasionally partner with other companies to provide technical assistance services requested by the visitor. We and our business partners may collect and share personal data. FUJIFILM will manage personal data in accordance with this Privacy Policy, and we encourage our visitors to check the privacy policies of our business partners to learn more about how they collect, use, and share personal data.
With third-party service providers: We have third-party service providers around the world. Personal data will be made available to these service providers only when necessary for the fulfillment of the services provided by them, such as software, system, and platform support; for direct marketing services; cloud hosting services; advertising; data analysis; payment processing, order fulfillment and delivery, as well as pre- and post-sales services. Our third-party service providers are not authorized to share or use personal data provided by us for any purpose other than to fulfill our obligations to FUJIFILM.
Links to Third-Party Websites. Our Website may contain links to third-party websites that are not under the control or maintained by FUJIFILM or our subsidiaries or affiliates. Although we seek to only provide links to websites that share our privacy standards and concerns, FUJIFILM does not control and is not responsible for the content, security, privacy policies, or operation of third-party websites. In addition, if the visitor chooses to make transactions on these websites, such as purchases or promotions, we are not liable and the visitor should deal with the third party operators of such websites if any problems arise. As mentioned above, when
visiting any website, we suggest that the visitor always check the applicable privacy policy or term and other terms and conditions posted to be aware of their rights and options. As privacy policies or terms may be modified from time to time, we also suggest that the visitor revisit them periodically.
How we store, process and protect personal data. As part of the FUJIFILM group, FUJIFILM is a global organization with networks, databases, servers, systems, support, help desk, consistent third-party cloud hosting services (in Canada and the U.S.), vendors, and technology support in locations around the world. FUJIFILM takes the security of personal data collected and processed by FUJIFILM very seriously. We are committed to protecting you and preventing unauthorized access to or use of our information assets and any other anticipated threats or risks to the security and integrity of such assets. The measures we take to protect personal data include appropriate policies and procedures to address risk management, restrictions on access to personal data; monitoring and physical measures to ensure the storage and transfer of personal data; training for employees and contractors who have access to personal data; and risk management of contractors requiring contractual obligations to protect personal data entrusted to them under our security policies and procedures.
How long we keep personal data. We retain personal data for as long as we deem necessary for business and legal purposes. As a rule, automatically collected visitor data will be stored for up to 2 years and data sent to us will be stored for up to 5 or 10 years, depending on the type of obligation and the requirements involved. We can specify the storage time and exclusion rules upon visitor request.
Your rights arising from personal data protection legislation. We respect your right to access and control your personal data, and will endeavor to respond to requests for information about personal data and, if applicable, arrange for the correction, amendment, or removal of your personal data. Your rights may be exercised by contacting our service channels listed below. When we receive a request to exercise any of your rights, we will evaluate how best to comply with it, but we may not comply with your request, in whole or in part, for fair reasons, such as legal or regulatory requirements.
Confirmation. You have the right to confirmation of the existence of processing of your personal data.
Access. You have the right to access your data held by this company. We will comply with requests for access to your personal data, subject to any relevant legal requirements and exceptions. We will use our best commercial efforts to provide you with access to any of your personal data that we hold within 15 days of your access request. In the unlikely event that we are unable to provide you with access to this information, we will explain why. We will ask for proof of your identity to confirm your identity and that you are requesting access to personal data relating to you, as well as sufficient information about your interaction with us, so that we can locate any relevant data.
Correction. You have the right to correct or amend your personal data if it is inaccurate or if it requires updating.
Exclusion. You have the right to demand the blocking, deletion or anonymization of data that is unnecessary, excessive or processed in violation of the law, as well as to oppose the processing of data in these same situations. Due to legal requirements and other obligations and factors, this will not always be possible.
Portability. You may request the portability of your personal data to other companies that provide similar services to ours, to the extent required by official regulations on the subject.
Information. You have the right to request additional information about the purposes and manner of processing your personal data, including information on the public and private entities with which your data has been shared.
Consent. Regarding data sent to us with your consent (e.g. cookies), you can always request the revocation of consent and/or the deletion of this data. You also have the right to be informed about the possibility of denying and revoking your consent, as well as information regarding the consequences of the refusal.
Choices: Some personal data are necessary for the provision of certain services. However, you can choose to limit FUJIFILM's use of your personal data by adjusting your browser settings, opting out, or you can contact us at privacidade-br@fujifilm.com for more information about your choices. As personal data may be necessary for your service or for the provision of some services through our Website, if you choose not to participate, we may not be able to do so.
Our Special Commitment to Children's Privacy. The protection of young people's privacy is especially important. For this reason, we do not knowingly collect personal data from children under 12 years old, and any such collection will comply with applicable law. This Website is not intended for people under 12 years old. If you are under the age of 12, you must not use this Website.
Do Not Track. "Do Not Track" is a privacy preference you can set in your Internet search browser that sends a signal to a website informing that you do not want the website operator to track certain browsing information about you. However, due to the fact that our website is not set up to detect Do Not Track signals from a user's computer, we are unable to respond to a Do Not Track request at this time.
Changes to the Privacy Policy. FUJIFILM reserves the right to modify, amend or update this Privacy Policy. If we decide to change our Privacy Policy, we will post the revised Privacy Policy on this Website. On new visits to our Website, please remember to check for changes to our Privacy Policy, as your continued use of our Website after the posted revision indicates your acceptance of the use of your information in accordance with the modifications, changes or updates made to the Privacy Policy.
Personal Data Protection Officer. If you have any questions or concerns about this Privacy Policy or our privacy practices, you may wish to contact us. You can contact our officer, Liliana Boiça Daré, via e-mail at privacidade-br@fujifilm.com or via mail at the following address: FUJIFILM do Brasil, Av. Paulista n. 2421 – 10º andar, São Paulo – SP – Brasil Zip Code 01311-300, ATT: Privacy and data security.
To contact us about technical support or other assistance with our products or services, please use the options described in the footer of our Website.