Dear Customers,

Thank you for your continuous support to FUJIFILM products.

Google announced, “As part of our commitment to user safety, Google Workspace will no longer support the sign-in method for third-party apps or devices that require users to share their Google username and password.”

Please be kindly informed its impact on FUJIFILM printers and the workaround as follows.

Impact on the products

The naming change of “Azure AD” does not affect the linkage functions on our products (please refer to the “Products in scope” section below) with the following Azure AD linkage features implemented.

If customers use their Gmail (individual account) as a mail server (SMTP/POP3) and specify Google Account’s username(mail address) and password in our products, they will not be able to use the send/receive functionality^* of Email/Internet Fax.

Note:
This can be avoided by setting an app password instead of the user’s password. Also, customers who have already set the app passwords instead of the users’ password will not be affected.

• * Send as E-mail (Scan), Interne Fax Send, Mail notification, Email transfer of Paper-less Fax received, and Print E-mail or Internet Fax received and other features that send/receive email.

End of support date

September 30, 2024.

Please refer to Google’s announcement for more details:
https://workspaceupdates.googleblog.com/2023/09/winding-down-google-sync-and-less-secure-apps-support.html

Affected Products

The products subject to this notice are listed in following two lists.

Workaround

Log in to the Google Account page to create an App Password for the mail app. Then, specify the username(mail address) and the App Password in SMTP/POP3 settings of our product.

Please refer to the following Procedure section for more detailed steps.

Procedure

Follow these steps to change Google account password to the app password and set it.
If already specified the same as [Workaround setting], no changes are required.

1. Log in to the Google Account page.
2. Turn on “2-Step Verification”.
3. Create an App Password.
4. In SMTP/POP3 settings on MFP, enter the Google Account username(mail address) and the App Password.

For more details about how to create App Password, see information provided by Google:
https://support.google.com/accounts/answer/185833?hl=en&sjid=16185320303385192084-AP

Contact

Please visit FUJIFILM Business Innovation support website to find for more details:
https://support-fb.fujifilm.com/