Our Company

We see ourselves as your strategic business partner, not just another supplier. As the cost of running your business continues to rise and your customer’s preferred source of communication becomes digital, we have developed innovative solutions to help you adapt efficiently and effectively not only in today’s environment, but for the future. We recognise it is no longer viable to be just ‘another supplier’. Our focus is to truly understand your business challenges and strategic direction so we can support you as a trusted business partner.

Corporate Philosophy -The Unchanging Values of the Fujifilm Group

We will use leading-edge, proprietary technologies to provide top-quality products and services that contribute to the advancement of culture, science, technology, and industry, as well as improved health and environmental protection in society. Our overarching aim is to help enhance the quality of life of people worldwide.

Vision - Fujifilm Group's Ideals

Anchored by an open, fair and clear corporate culture and with leading-edge, proprietary technologies, FUJIFILM is determined to remain a leading company by boldly taking up the challenge of developing new products and creating new value.

Driving Business Innovation

This mission embodies our commitment to continuously innovate and extend new frontiers that help businesses grow. We do this by;

Providing outstanding products, services and solutions
Optimizing customer’s business processes across all work environments
Implementing workflows that enables effective sharing of information and knowledge, thus allowing customer to further leverage on their organizational strengths

Who is FUJIFILM Data Management Solutions (FUJIFILM DMS)?

FUJIFILM Data Management Solutions Pty Ltd (formerly Fuji Xerox Document Management Solutions Pty Ltd) has been operating in Australia for over 35 years to deliver process outsourcing capabilities and customer communication solutions to Australia’s largest government organisations and private companies. FUJIFILM Data Management Solutions Australia Pty Ltd (formerly Fuji Xerox BusinessForce Pty Limited) is a wholly owned subsidiary of FUJIFILM Data Management Solutions Pty Limited (FUJIFILM DMS).

FUJIFILM Business Innovation Asia Pacific Pte Ltd. is the owner of FUJIFILM DMS. FUJIFILM Business Innovation Asia Pacific Pte Ltd is 100% owned by FUJIFILM Business Innovation Corp. Ltd in Japan which in turn is owned by FUJIFILM Holdings Corporation.

A Financially Stable and Secure Business Partner

From a business risk perspective, working with FUJIFILM represents a long-established and stable partner with very low financial risk. FUJIFILM has an annual turnover of over A$200M, a workforce of 1,200 and some of the region’s largest organisations as its valued clients including: 9 out of the 10 top banks, all 3 of the major telecommunication companies, more than 10 key utilities and over 30 Government departments.

Innovation and Digital Solutions

FUJIFILM is a recognised industry leader in digital communication, continuous improvement and product development. The aim is to maximise the quality of your customer engagement by providing solutions in response to the evolving digital environment. We support you in this by providing cost efficiency and enhanced customer experience through multi-channel output. Our digital capabilities are an inherent component of our innovation strategy, value proposition and our need to deliver multi-channel outbound and inbound services to our clients.

Digital Services

As your customers are increasingly taking up digital technologies we understand the importance of meeting their preferences for communicating across various channels.

Inbound Services

Digitally consolidate and automate labour intensive manual business processes to be more efficient, reduce costs and respond to your customers quickly and accurately.

Outbound Services

Your ability to produce engaging customer communications via full colour print or digital channels from our quality and security certified operations across the region allows you to communicate accurately and efficiently with your customers.